May 20, 2013
DOST-ICTO, IBPAP announce Next Wave Cities™ for 2012
May 20, 2013
DOST-ICTO, IBPAP, TeamAsia launch Philippine IT-BPM Road Map 2012–2016
March 25, 2013
Sec. Abad: IT-BPM industry’s success fosters growth in allied industries
March 15, 2013
IBPAP, O2P to host CEO briefing on industry outlook
March 12, 2013
IBPAP, TESDA establish training partnership with Korea for animators, game developers
March 07, 2013
The sky’s the limit for women pilots
March 06, 2013
BPAP announces name change to IBPAP, elects new trustees
February 27, 2013
Everest study: Healthcare BPO “a hidden jewel” for PHL
February 15, 2013
PSIA elects new board members, eyes US$3B by 2016
February 15, 2013
PSIA, IPA of Japan to boost careers of IT professionals through IT Skills Standards
January 31, 2013
Manila, Cebu in Tholons’ top 10 global outsourcing destinations
January 25, 2013
BPAP elevates Hernandez to Chairman of the Executive Committee; Mercado appointed President and CEO
January 24, 2013
Outstanding games honored at GDAP Game Development Festival
January 24, 2013
Peso Beating Rupee Threatens Call Center Growth: Southeast Asia
January 17, 2013
Game on! Leveling up careers in PHL game development
January 12, 2013
Engaging with Asian business a two-way street
January 02, 2013
At Least 10 Software Products PSIA Pushes For Global Recognition
December 25, 2012
BPAP: A competitive peso will contribute to sustained growth in IT-BPO
December 21, 2012
BPAP renews MOU with India’s NASSCOM
December 20, 2012
PHL should not be complacent, say IT-BPO experts
December 13, 2012
BPAP unveils new headquarters, holds dedication ceremony
December 11, 2012
BPAP, DOST tag 10 next wave cities for IT-BPO
December 10, 2012
Minnesota-based UnitedHealth sets up PHL back office operations
December 10, 2012
Next Wave Cities: The next big thing in IT-BPO
December 10, 2012
‘Animahenasyon’ showcases original Pinoy animation content
December 05, 2012
BPO stakeholders to discuss red tape, other problems of doing business in PHL
December 05, 2012
BPO vows to expand Phl labor base as Canada leaves Top 10 list
December 04, 2012
IBM to double BPO staff in PH
November 30, 2012
BPOs Raise Country’s Cities’ Maturity
November 30, 2012
Phl startup aims to close skills gap in BPO industry
November 28, 2012
BPAP and Outsource2Philippines to host CEO briefing on investor confidence, industry growth
November 27, 2012
Best countries to do business: PH beats China, India
November 27, 2012
Enterprise telephony booms on back of BPO growth
November 26, 2012
PHL emerging as a strong software development hub
November 26, 2012
Manila rising, so are rents as confidence in Philippines grows
November 23, 2012
PHL game development industry: Getting ahead of the game
November 22, 2012
‘Animahenasyon’ celebrates PHL animation industry
November 20, 2012
Real estate consultant CBRE gung ho about PHL business prospects 2013
November 20, 2012
Real estate consultant CBRE gung ho about PHL business prospects 2013
November 20, 2012
Outsourcing, remittances keep PH real estate boom going
November 20, 2012
BPO to drive property market in 2013 - CBRE
November 20, 2012
Angara seeks more training for Healthcare BPO employees
November 12, 2012
Career opportunities abound in the IT-BPO industry
November 10, 2012
BPOs to generate 500K jobs between 2013 and 2016, says House member
November 10, 2012
PLDT's SPi Global acquires US publishing firm
November 09, 2012
Solon allays fears of US getting back BPOs with Obama win
November 09, 2012
BPAP: PHL BPO industry to support US amid threat of anti-outsourcing bill
November 08, 2012
BPO firm opens new site in Cebu
November 07, 2012
Healthcare BPOs see sharp growth
November 07, 2012
PH destination of choice in healthcare information management outsourcing
November 06, 2012
Pharma BPO Revenue Seen $1B
November 06, 2012
Health outsourcing sector expects $450-M revenue by yearend
November 06, 2012
Healthcare BPO to bring in $1B in revenues by 2016, says industry group
October 31, 2012
Serco Enters Leading Global BPO Index for Banking, Financial Services and Insurance Outsourcing
October 25, 2012
PH Offers Incentives
October 25, 2012
Aquino tells Aussies to be part of PHL success story
October 23, 2012
BPO opens Mandaue mall outlet
October 21, 2012
Sustaining The Philippine Animation Industry
October 20, 2012
Always a first, and now in a post to make a change
October 18, 2012
IBM expands in PH, puts up BPO facility for North American clients
October 16, 2012
EXL Launches Manila Healthcare Academy
October 11, 2012
MNLF consulted on peace deal with MILF - Palace
October 11, 2012
PNoy at BPO summit
October 10, 2012
Aquino sees business hub potential of Bangsamoro region
October 10, 2012
Peace deal to see BPO firms’ rise in MILF turf
October 10, 2012
Welcome Address to President Benigno S. Aquino III
October 10, 2012
IT-BPO growth to be sustained, to deliver $16B next year
October 10, 2012
NY firm expands Phl unit
October 10, 2012
IT-BPO growth to be sustained, to deliver $16B next year
October 10, 2012
NY firm expands Philippine BPO operations
October 09, 2012
IT-BPO growth to be sustained, revenues to reach $16B in 2013
October 09, 2012
US outsourcing company sets sights on Cebu
October 09, 2012
Outsourcing industry urged to explore specialized services
October 09, 2012
3 more petitions filed in SC against cyberlaw
October 09, 2012
Outsourcing to be rebranded
October 09, 2012
Philippine BPOs court Democrats', Republicans' goodwill
October 08, 2012
BPO industry should be supported with infrastructure, tax breaks — exec
October 08, 2012
Outsourcing industry urged to unite
October 08, 2012
BPAP: Warrantless collection of data in cybercrime law may turn off investments
October 08, 2012
PH, India Downplay US Protectionism
October 05, 2012
Global IT-BPO leaders to gather in Manila for 4th International Outsourcing Summit
September 30, 2012
China, Philippines not a threat, but we have to invest on talent: N Chandrasekaran
September 28, 2012
IT-BPO industry resilient amidst calamities, survey shows
September 25, 2012
Indian BPOs turn to greener grass in Philippines
September 25, 2012
Philippines: Economy motors ahead
September 25, 2012
IOS 2012 to highlight why ‘outsourcing is more fun in PH’
September 24, 2012
Strategic partnership brings sustainability closer to home
September 24, 2012
TESDA supports first IT-BPO trainers' training in PHL
September 18, 2012
Angara seeks more funding for skills training to sustain IT-BPO sector growth
September 17, 2012
BPO sector welcomes cybercrime law
September 17, 2012
BSP: Stronger peso poses no threat to BPOs
September 16, 2012
Booming software sector seen to employ 80,000 in PHL in 2013
September 14, 2012
Aging Baby Boomers Face Losing Care as Filipinos Go Home
September 14, 2012
PH, Canadian BPO firms form joint venture
September 14, 2012
Software industry among top contributors to IT-BPO growth in the Philippines
September 11, 2012
Mobile app developed for delegates to 4th International Outsourcing Summit
September 11, 2012
NIIT Techn acquires Sabre Philippines Development Center
September 11, 2012
BPAP heralds members' role in aftermath of flooding
September 08, 2012
Medical BPOs on hiring spree
September 08, 2012
WNS looking at acquisitions of $5-20 million, says CEO
September 07, 2012
BPOs causing ‘hamburgerization’ of
September 05, 2012
PH competitiveness ranking up by 10 notches
September 05, 2012
BPOs edge towards high-end work in changing market
September 05, 2012
DOST hosts IT-BPO road show
September 05, 2012
Aegis Philippines seeks to expand operations, help renew the earth
September 03, 2012
Bridging the gap: BPAP to revisit talent supply issue during IOS 2012
August 31, 2012
Filipino Startup Kalibrr Builds an Online Learning Platform for BPO Applicants
August 30, 2012
Philippines tech industries survive floods
August 24, 2012
Big property surge in the Philippines!
August 24, 2012
Philippines greenlights data protection law
August 23, 2012
Aquino signs Data Privacy Act into law
August 18, 2012
PHL outsourcing sector bullish on non-voice IT-BPO business
August 18, 2012
DOLE welcomes defeat of US anti-outsourcing bill
August 17, 2012
US giant GE to hire more workers in PH
August 16, 2012
IT, outsourcing firms take second look at responses to calamity
August 15, 2012
BPAP: Employee Safety First for IT-BPO Companies
August 14, 2012
Cloud technology improves PHL businesses –Gartner
August 13, 2012
ICT will improve disaster management
August 13, 2012
Animation, engineering design cast a welcome light on non-voice outsourcing
August 08, 2012
BPO industry earnings goal maybe ‘ambitious,’ says exec
August 08, 2012
Oversupply of nurses gives PHL the edge to excel in healthcare BPO
August 08, 2012
“We’re overly scared.”
August 06, 2012
Why West Delhi BPO units are scared of Philippines
August 06, 2012
At Microsoft Regional Conference: ANGARA SAYS PHL NEEDS TO ACT ON DATA PRIVACY NOW
August 03, 2012
Sorry, But Outsourcing Isn't Evil
Overview
The Philippines is the destination of choice for voice and the second most preferred destination, next to
India, for BPO and other non-voice complex services. Talent availability, high quality, and cost-effectiveness
drive the outsourcing industry and have provided sustained rapid growth and expansion. Employment
exceeded 440,000 and revenues $7.2 billion in 2009. The Philippine IT-BPO Road Map 2016 developed by
Outsource2Philippines (O2P) and Everest Group estimated 2010 employment and revenue at 530,000 and
US$9 billion, respectively.
As a result of visibility and support provided by the Business Processing Association of the Philippines (BPAP)
and companies like O2P and investor-friendly government initiatives, investment by IT-BPO firms and
shared services operations is expected to further accelerate in both established business districts and next-
wave cities. The Road Map forecast for 2016 shows the Philippines attaining a 10- to 15-percent share of the
global market (Everest, 2010) with US$25 billion in revenues, provided 15- to 20-percent CAGR is sustained
(Philippine IT-BPO Road Map 2016).
Companies in major markets like the U.S. are realizing that the Philippines ought to be included in every
sustainability strategy.
Outsource2Philippines (O2P) provides a cost-effective, timely mechanism for companies to receive
professional support in analyzing the suitability of outsourcing selected operations to the Philippines, and in
implementing outsourcing programs.
Our rigorous and comprehensive consultancy approach to assisting clients provides reliable and practical
information because our methodology is unbiased. It is based on a disciplined, five-step process for
evaluating and implementing a company's outsourcing objectives.
Step 1. Outsourcing Feasibility and Scope Analysis: Is
outsourcing to the Philippines a credible alternative?
Step 2. Proof of Concept: Will it work?
Step 3. Implementation Strategy Formulation: How will we
make it work within budget and time constraints?
Step 4. Project Management and Continuous Improvement:
What will it take to meet development objectives?
Step 5. Continuous Improvement:
What must we do to grow and develop?
Our in-depth experience in the industry - both as business process outsourcing providers and suppliers -
has enabled us to identify highly professional and reliable Philippine IT-enabled outsourcing vendors. We
understand the strategic importance of carefully matching client requirements to local vendor capability, and
we provide the on-site managerial capability to ensure compliance with the client's requirements.