November 19, 2008 Convergys posts net loss in Q3 November 17, 2008 Local outsourcing firm cuts jobs, posts loss as of end-September November 14, 2008 Zanett Reports 32% Revenue Growth in Third Quarter November 14, 2008 eTelecare tapped by big global software provider November 14, 2008 BPO: Bright light in sea of global gloom November 13, 2008 arvato digital services Expands Global Footprint with Opening of Customer Care Center Facility in East Wood City, Philippines November 13, 2008 eTelecare Global Solutions Announces 2008 Third-Quarter Financial Results November 13, 2008 World Business Process Outsourcing Market to Reach $975 Billion by 2012, According to New Report by Global Industry Analysts November 12, 2008 Outsourcing firms facing skills challenge November 12, 2008 BPO company to hire 5,000 more workers November 11, 2008 Essar Group ends PeopleSupport buyout November 10, 2008 Ayala Corporation and Providence Equity Partners Commence Tender Offer through Affiliate to Acquire Common Shares and ADSs of eTelecare for $9.00 per Share in Cash November 6, 2008 Genpact Reports Financial Results for the Third Quarter of 2008 November 4, 2008 ‘Next wave’ outsourcing centers cited   November 4, 2008 Electronics sector loses cheer November 3, 2008 Laguna, Cavite promising areas for BPO October 31, 2008 RP's BPOs optimistic about US elections October 31, 2008 Headstrong eyes 2,000 workers in RP October 30, 200 Aegis Concludes the Merger of PeopleSupport October 28, 2008 BPO sector still upbeat despite global downturn October 27, 2008 Survey: Most BPOs see neutral, positive impact of global financial crisis October 22, 2008 Cebu named top emerging global outsourcing site October 22, 2008 Software firms still turned off by poor copyright protection October 17, 2008 Call center design opportunities in RP October 17, 2008 Research tagged as IT’s biggest challenge October 16, 2008 RP BPOs safe from US financial crunch October 16, 2008 RP ranks 10th in IT competitiveness October 16, 2008 BPO firm grooms Leyte as next BPO hub October 15, 2008 ExcelAsia expands BPO services in Cebu October 14, 2008 Outsourcing and US Financial Crisis October 14, 2008 NASDAQ-listed outsourcing company picks Leyte for first call center in Eastern Visayas October 12, 2008 Internet to create 100,000 jobs in Subic October 12, 2008 US BPO eyes 2 more RP sites October 10, 2008 Local BPO sets up QC office October 09, 2008 BPO firm to open branch in Leyte October 09, 2008 US economic crisis good for RP BPOs October 9, 2008 RP's BPO industry to benefit from JP Morgan's rise as top US bank October 08, 2008 PeopleSupport Stockholders Approve Merger Agreement October 07, 2008 PeopleSupport and Essar Services Announce Schedule for Completion of Merger Transaction October 06, 2008 IA Global, Inc.’s 100% Subsidiary Global Hotline Philippines Inc. Announces Agreement to Supply Telemarketing Services to MENSA GROUP, Inc. October 6, 2008 RP being pitched as outsourcing hub amid US-led slowdown October 03, 2008 Ayala signs 10 startups in UP technopark October 03, 2008 Arroyo: US call center invests in RP October 03, 2008 Convergys eyes 1,000 workers in Bacolod October 02, 2008 Convergys opens Bacolod site, plans five more call centers October 01, 2008 Perot Systems widens healthcare BPO deal September 30, 2008 PeopleSupport and Essar Services (Mauritius) Receive Hart-Scott-Rodino Clearance from the Federal Trade Commission September 30, 2008 Zacks Analyst Blog Highlights: Weatherford International, Ltd., Calgon Carbon Corp., Acergy S.A., PeopleSupport, Inc. and Garmin, Ltd. September 30, 2008 Accenture makes HR training school in RP September 29, 2008 Alcatel-Lucent sees opportunities in US financial crisis September 29, 2008 Website targets commercialization of DOST technologies September 27, 2008 General Santos emerging as BPO hub in Central Mindanao September 26, 2008 Outsourcing firm hiring more September 26, 2008 UN report: Investor confidence in Philippines improved September 24, 2008 CORRECTING and REPLACING Financial Firms Will Offshore More Jobs in Wake of Economic Crisis, Says Everest September 24, 2008 IA Global, Inc. Alleges Short and Other Manipulative Selling of Its Common Stock September 24, 2008 AIG, JPMorgan expanding BPO operations here despite crisis September 24, 2008 Foreign BPOs wary of locating at Ayala’s site in Davao September 23, 2008 Ayala offers to buy out eTelecare minority owners September 23, 2008 StarTek, Inc. Sets Date to Announce Third Quarter 2008 Financial Results September 23, 2008 IA Global’s 100% Subsidiary Global Hotline Philippines Announces Signing of Century 21 Agreement September 22, 2008 Zanett Signs Letter of Intent to Acquire PS GoLive September 19, 2008 eTelecare Announces Definitive Agreement to Be Acquired by Ayala Corporation and Providence Equity Partners for US$9.00 per Share in Cash September 14, 2008 Outsourcing boosts software sales, says Autodesk September 13, 2008 RP-based eTelecare opens call center in Nicaragua September 12, 2008 Black Book Survey 2008 Results of the Top KPO Outsourcing Vendors September 11, 2008 Headstrong plans acquisition to grow BPO biz in 3 years September 11, 2008 Synnex Corporation to Announce Fiscal Third Quarter Results on September 25, 2008 September 9, 2008 Convergys to hire 600 more agents at new Manila City office September 06, 2008 Calling out Bangalore September 05, 2008 Filipino Tivoli Systems co-founder, Peter Valdes dies September 04, 2008 CORRECTING and REPLACING T-Mobile UK Selects WNS Philippines to Provide Customer Care September 04, 2008 RP should focus on intelligent outsourcing September 03, 2008 Zanett Issues Third Quarter and Nine Month Revenue Guidance September 02, 2008 Genpact to present at the Kaufman Bros. 11th Annual Investor Conference on September 4, 2008 September 01, 2008 Ateneo, La Salle to offer postgrad courses on outsourcing August 26, 2008 Mark Scott, COO/CFO Comments on the Development of IA Global, Inc. August 26, 2008 Zanett, Inc. Named to CRN’s Fast Growth 100 List August 25, 2008 IA Global, Inc. Announces the Appointment of Ambassador Raul Rabe to the Board of Its Philippine Holding Company and Global Hotline Philippines, Inc. August 25, 2008 Aussie firm sets up call center in RP August 25, 2008 RP call centers enjoy operational edge August 22, 2008 Philippines - challenging as a new offshore location August 22, 2008 Local BPOs eye European market August 21, 2008 SYNNEX Corporation to Present at Citibank 15th Annual Global Technology Conference August 20, 2008 IA Global, Inc., Reports EBITDA Results of $2.9 Million on Revenues of $19.7 Million and Cash Flow From Operations of $2.7 Million for the Three Months Ended June 30, 2008 August 20, 2008 BPO growth spurs need for executive search services August 20, 2008 eTelecare Names Randall Harris to Head Latin American Operations August 20, 2008 BPO sector to drive growth of Ayala office real property unit August 19, 2008 BPO industry searching for good managers August 14, 2008 Software industry pushes ambitious growth target August 14, 2008 US outsourcing firm eyes 600 seats, more shifts August 13, 2008 WNS Announces First Quarter Fiscal 2009 Earnings; Reaffirmed Guidance Highlights Aviva Global Services Integration Momentum August 13, 2008 eTelecare Global Solutions Announces 2008 Second-Quarter Financial Results August 13, 2008 eTelecare to Add Near-Shore Delivery Center in Nicaragua August 13, 2008 More than half of local BPOs open to raising funds via equity August 12, 2008 Survey: Most BPOs consider equity funding August 12, 2008 Ayala Corp. eyes further expansion of outsourcing business August 12, 2008 Everest Q2 Report: Europe, Captives Driving Strong Outsourcing Market August 08, 2008 PeopleSupport eyes further expansion in RP August 07, 2008 Innodata Isogen Reports Year-over-Year Revenue Growth in Q2 2008 August 07, 2008 Zanett, Inc. to Announce Second Quarter Financial Results and Host Conference Call on August 14, 2008 August 06, 2008 Zenta Establishes Operations in Manila, Philippines August 06, 2008 Indian BPO company buys PeopleSupport August 05, 2008 SYNNEX Corporation Launches Comprehensive Professional and Managed Services Offerings With SYNNEX on Demand Services August 05, 2008 Genpact Reports Financial Results for the Second Quarter of 2008 August 05, 2008 Gurango hires former Microsoft exec to head int'l sales August 05, 2008 BPAP to update RP outsourcing directory August 05, 2008 India's Aegis BPO buys PeopleSupport in $250-million deal August 04, 2008 PeopleSupport to Merge with Essar Services (Mauritius), a Wholly Owned Subsidiary of Aegis BPO August 04, 2008 PeopleSupport Reports Second Quarter 2008 Financial Results August 01, 2008 Education lifts RP BPO industry over India, China--expert July 31, 2008 BPOs, OFW demand for housing to drive RP growth -- NEDA July 31, 2008 Arizona-based JDA Software opens RP office July 30, 2008 eTelecare Global Solutions to Release 2008 Second-Quarter Financial Results on August 13, 2008 July 30, 2008 Attrition issue in RP call center industry under control – CCAP July 29, 2008 ICT GROUP Reports Second Quarter 2008 Results July 29, 2008 Genpact Schedules Conference Call on August 6 to Discuss Second Quarter Fiscal 2008 Results July 29, 2008 Innodata Isogen Selected to Convert Johns Hopkins University Press and Project MUSE Journal Titles into XML Repository July 28, 2008 Citibank to beef up BPO subsidiary in RP July 27, 2008 Filipino call center agents need to be pushier, execs say July 26, 2008 NYSE outsourcing firm to set up $5-M center in RP July 24, 2008 US elections won’t affect BPO industry, execs say July 24, 2008 Solon wants English exams for teachers to help BPO industry July 23, 2008 Innodata Isogen to Report Second Quarter 2008 Results July 22, 2008 IT services firm Headstrong eyes call center market July 21, 2008 PeopleSupport Named to Fortune Small Business Magazine’s 100 Fastest-Growing Small Public Companies List July 18, 2008 Zanett Receives Compliance Letter From NASDAQ July 17, 2008 StarTek Expands to the Philippines   July 17, 2008 StarTek to open call center in Philippines July 17, 2008 US outsourcer opens another call center in Clark   July 17, 2008 Call centers to benefit from credit crunch as US banks outsource July 15, 2008 Innodata Isogen Announces New KPO Wins Valued at Ongoing $2.4 Million Per Year July 14, 2008 BPO leaders more confident than peers in other industries July 10, 2008 ExcelAsia, Reemalum, LCF Engage TeamAsia PR, Events Management Services July 9, 2008 RP no longer competes with India alone in outsourcing July 9, 2008 Call center school employs actors to teach would-be agents July 9, 2008 Open source applications gaining ground across Asia—Exist chairman   July 9, 2008 STARTEK STRIKES GOLD AT CONTACT CENTER WORLD AWARDS Business Process Outsourcer Wins Top Community Spirit Award in the Americas July 9, 2008 New BPO building to rise inside Mactan Economic Zone 2 July 8, 2008 Innodata Isogen Announces Five-Year KPO Contract Valued at $1.5 Million Per Year with Major Scientific Journal Publisher July 7, 2008 Arroyo: Exports, BPO can recoup losses from oil price hikes   July 7, 2008 iQor Expands in Philippines Clark Expansion Announced at Meeting with President Arroyo New Center of Excellence Will Create 700 New Jobs July 7, 2008 iQor Expands in Philippines Clark Expansion Announced at Meeting with President Arroyo New Center of Excellence Will Create 700 New Jobs July 7, 2008 Mindanao building up its BPO sector July 6, 2008 Call center training firm targets 'next-wave' cities July 5, 2008 BT aims hosted CRM at call centers in RP July 4, 2008 RP software firm bares new open source app July 3, 2008 HTC to set up shop in RP by yearend July 1, 2008 Zacks Analyst Blog Highlights: PeopleSupport, Vonage, Goodyear Tire & Rubber, Hittite Microwave and Plexus Corp. June 30, 2008 Genpact’s Tiger Tyagarajan Named Thought Leader of the Year by FAO Today June 30, 2008 RP enjoys a population advantage June 27, 2008 RP still years ahead of Malaysia in outsourcing June 27, 2008 Philippine outsourcing firms told to diversify, look beyond US June 27, 2008 Reem group plans to expand in Philippines June 26, 2008 HR firm ExcelAsia expands to more cities June 26, 2008 Genpact Named Best Business Process Outsourcing Provider by 2008 Black Book of Outsourcing June 25, 2008 RP software company signs up clients in Africa June 25, 2008 Congress studying laws to improve RP competitiveness June 25, 2008 IA Global, Inc. Announces FY 2008/09 Revenue Guidance of $76 Million, an Approximate Doubling of Revenues Year on Year June 25, 2008 Everest Offers Free Outsourcing Quarterly Market Vista Report June 25, 2008 More perks given to Taiwan companies in Subic, Clark June 24, 2008 Malaysia BPO execs to visit RP June 24, 2008 Open source should be supported, promoted--CICT chairman June 24, 2008 IA Global, Inc. Announces Revenue Guidance of $18.0 - $20.0 Million for the June 30, 2008 Quarter, an Increase of 326%-363% Million Over the Same Quarter in the Prior Year June 24, 2008 First Quarter 2008 Social Weather Survey: National proficiency in English recovers June 24, 2008 Open source alternative pushed to stem piracy June 24, 2008 Pricing, attrition worry contact center firms worldwide June 24, 2008 Small call centers gearing up for bigger demand June 23, 2008 Open source center planned by October June 22, 2008 Gurango eyes Singapore software market with new office June 20, 2008 Cebu seeks closer ties with Korea’s IT industry   June 20, 2008 BPAP studying Singapore IDA for proposed ICT department June 19, 2008 CICT, BPAP discuss manpower poaching problem with Singapore June 19, 2008 Sun Microsystems wants to see the next Google coming from RP June 19, 2008 Cebu cyberpark to lease out more space to BPOs, shops June 18, 2008 IBM being wooed to support RP open source center June 17, 2008 Genpact to Present at the 18th Annual Wachovia Nantucket Equity Conference on June 25, 2008 June 17, 2008 Unconditional training key to employee retention--Accenture June 17, 2008 RP seen as unique consumer market for mobile services June 16, 2008 TESDA moves to increase workforce for BPOs June 15, 2008 House OKs bill splitting DoTC, creating new IT dept June 13, 2008 MorphLabs expects investment returns June 11, 2008 PSIA to showcase Filipino IT solutions, software products in the US June 9, 2008 eTelecare Expands U.S. Capacity to Support Strong Demand for Its BPO Services June 9, 2008 UK 'knowledge worker' shortage cited; BPO opportunity seen June 9, 2008 eTelecare Expands U.S. Capacity to Support Strong Demand for Its BPO Services June 7, 2008 e-Bloc to address BPO firms’ space problem June 7, 2008 UAE firm seeking IT workers for RP design center June 7, 2008 Iloilo gearing up to become ICT outsourcing hub June 5, 2008 Hiring rate in contact center expected to rise—ExcelAsia June 4, 2008 June is national ICT month again, says CICT exec June 4, 2008 Creation of new Cabinet dep’t for IT pushed by gov’t, industry June 3, 2008 Legarda says law creating DICT within year June 3, 2008 No reason for Senate to reject DICT this time -- IT execs June 2, 2008 CICT reports outsourcing investments in 17 areas June 2, 2008 IA Global Announces the Closing of the 100% Acquisition of Asia Premier Executive Suites, Inc. June 1, 2008 Software firm Gurango outlines China strategy