Dominic Nixon, Asia Head for AML, PwC, said, "It is inevitable the position that India has in the area is gradually going to be eroded over time as Philippines and other countries outside Asia begin to become more attractive''. He added that cost plays an important role, but is not the overriding factor. He went on to explain that the quality and the education of the workforce and the stability of the country were also taken into account. He, however, cautioned that rising wages are threatening to erode India's advantage as a low-cost base.

The survey pointed out that keeping cost aside, companies which participated in the survey cited other factors when choosing their location. These include improved quality of service and strategic flexibility.

Reported by siliconindia.com


(Comment from O2P: Somehow the Philippines MUST worm our way into this niche of the outsourcing market. If any Filipino firm is in this sector and is having success, or at least pitching hard, please let O2P know. We will include you in our website).