Mabuhay!
Today is
Saturday, May 19, 2012 in Manila.
News Data Theft in India is a warning flag for the Philippines (October 28, 2005 - GlobalSourcingNow) - Two employees of an Indian BPO firm located near New Delhi have been arrested on charges of data theft. Incidentally, the firm handled a process for UK-based City Credit and both the accused are British nationals. (Comment from O2P: This is the great cloud that overhangs the call center/BPO sector. The issue of data security can be a "show-stopper", and it is up to the industry associations, the companies in the business, and the Philippine government to deal pro-actively with the problem. It will be much better for us to anticipate problems, and to spend money in preventing issues from arising, than to lick our wounds when there are cases of data theft in our country. The law should both provide protection and act as a deterrent. The should be industry initiatives, including a centralized data base of employees removed for cause. There should be a large-scale PR initiative that focuses on honesty in the work place. There are many measures that can be taken to address this "mother of all issues", giving us the opportunity to distinguish the Philippines from the others and to show to our clients abroad that the country is serious in preventing data theft.) |
Copyright © 2009 Outsource2Philippines, Inc. All rights reserved.
