Mabuhay!
Today is Friday, July 03, 2009 in Manila. 
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(February 7, 2006
- BusinessWeekonline) - The challenges of the global economy are
nothing new to Baker & McKenzie. The law firm opened its first foreign
office -- in Caracas -- in 1955... Read
More (February 7, 2006
- GlobalSourcingNow) - TeleTech, the US-headquartered CRM services provider,
has announced the extension of its contract with a Fortune 20 financial services
company through 2009...
Read More (February 7, 2006
- GlobalSourcingNow) - Convergys, a US-headquartered CRM services provider,
has been awarded a multi-year licensing, support, and maintenance contract with
the Hellenic...
Read More (February 6, 2006
- GlobalSourcingNow) - General Motors has awarded contracts to several IT service
providers to support its extended global enterprise with systems integration services program
over the next five years...
Read More (February 6, 2006
- GlobalSourcingNow) - According to a recent report by Everest Research, labor arbitrage,
one of the main factors for cost-saving in the offshore outsourcing model, will continue
to drive most of the offshore outsourcing deals for the next thirty...
Read More (February 6, 2006
- GlobalSourcingNow) - Accenture will double its presence in the frontline outsourcing
destinations of India, China and the Philippines from the current 24,000 to about 50,000
over the next three years. The move would result in a major expansion drive in India...
Read More (January 31, 2006
- New York Times) - Dell, the PC maker, will open a fourth call center in India, add 5,000
employees to its current 10,000 workers and begin manufacturing computers here, the company
said Monday...
Read More (January 29, 2006
- INQ7.net) - Cebu is a more cost-effective place to set up a business process-outsourcing
company compared to Metro Manila, said Cebu representative Eduardo Gullas...
Read More (January 25, 2006
- IRIS NEWS DIGEST) -Infotech major Wipro Technologies may bag a
large chunk of General Motors` $1.8bn IT outsourcing contract, reports Business Standard.
Currently, the contract is up for renewal since...
Read More (January 24, 2006
- GlobalSourcingNow) - According to Watson Wyatt, the US-based HR
consultancy firm, the high rate of attrition of employees in India's
IT outsourcing and BPO sector has become one of its major challenges...
Read More (January 23, 2006
- Manila Bulletin Online) - Cebu Rep. Eduardo Gullas wants national
economic development planners to further build up Cebu as a global
business process outsourcing...
Read More (January 22, 2006
- digitalfilipino) - Baker & McKenzie scooped two awards at
this year's Legal Technology Awards with the Firm's global CIO,
Sue Hall, named as IT director...
Read More (January 16, 2006
- The Manila Bulletin Online) - Filipino software engineers develop
and implement some of the most sophisticated business applications,
embedded systems and quality assurance as well as verification services
for top Japanese firms and global information technology companies...
Read More (January 16, 2006
- The Manila Bulletin Online) - The 6th E-Service Philippines, an
annual conference and exhibition organized by the Center for International
Trade Expositions and Mission (CITEM), will be held on February
16-17 at the EDSA Shangri-La Hotel...
Read More (January 14, 2006
- GlobalSourcingNow) - According to the Quarterly Index published
by TPI, a Texas-headquartered outsourcing advisory firm, about USD
100 billion worth of outsourcing contracts from all across the world
are due for renewal... Read
More (January 14, 2006
- GlobalSourcingNow) - A Reuters poll of 10 brokerages estimates
the growth in the quarterly profits of Indian IT and outsourcing
services companies to be between a minimum of 8.3 percent and a
maximum of 56.9 percent...
Read More (January 13, 2006
- itmatters.com.ph) - The country’s business process outsourcing
(BPO) industry will generate a total of 1.2 million jobs and $12.4
billion in sales by 2010 from the present total workforce of 233,00
and $2.5 billion in annual sales, according to a latest joint forecast
from the government and the private sector...
Read More (January 13, 2006
- GlobalSourcingNow) - PeopleSupport, a Philippines-based BPO services
provider, has acquired both Rapidtext and its subsidiary The Transcription
Company, US-based transcription and captioning service providers...
Read More (January 12, 2006
- INQ7.net) - The country’s animation business is experiencing
a shift from the traditional two-dimensional drawing to 3D animation,
brought about by the onset of more demand for 3D animators for Hollywood
movies and the use of 3D images in television shows...
Read
More (January 12, 2006
- INQ7.net) - The Philippine business process outsourcing industry
is set to grow to 12.4 billion US dollars by 2010, slightly higher
than previous forecasts of 10 billion US dollars, according to a
joint forecast from the Business Process Outsourcing Association
of the Philippines, the Bureau of Investments, and the Commission
on Information and Communications Technology...
Read
More (January 10, 2006
- INQ7.net) - OUTSOURCE consultancy company Outsource2Philippines
(O2P) recently introduced a blog section in its website (www.outsource2philippines.com)
that feature articles and analyses by IT industry analysts...
Read More (December 30, 2005
- GlobalSourcingNow) - According to the Commission on Information
and Communications Technology (CICT), ICT-related services have
created around 41,000 new jobs in the Philippines in the first nine
months of 2005 ... Read
More (December 28, 2005
- INQ7.net) - Fujitsu Philippines Inc. (FPI) is set to hire 200
to 300 software developers to man its operations in a newly leased
office in Net Square, a new information technology building developed
by 18-2 Property Holdings Inc., in Bonifacio Global City, Taguig,
its president told INQ7.net...
Read More (December 24, 2005
- GlobalSourcingNow) - The Indian National Association for Software
and Service Companies (NASSCOM), a trade lobby, and McKinsey have
jointly released a report assessing the change in the IT and BPO
market and setting an agenda for the next few years...
Read More (December 20, 2005
- GlobalSourcingNow) - ADP, a US-based payroll and HR outsourcing
services provider, has released a study on the cost of ownership
for health and welfare benefit administration...
Read
More (December 19, 2005
- GlobalSourcingNow) - The President of National Association of
Software and Services Companies (NASSCOM), an India trade lobby,
has stated that the country's laws regarding data protection in
the outsourcing services sector will be overhauled, in order to
improve security... Read
More (December 16, 2005
- GlobalSourcingNow) - Unisys, the US-based IT solutions and services
provider, has released a study on the anticipated major trends in
the outsourcing market. The study foresees diminishing negative
political rhetoric surrounding outsourcing, amidst continued steady
growth of outsourcing business... Read
More (December 15, 2005
- GlobalSourcingNow) - 24/7 Customer, a Indian CRM services provider,
has announced the establishment of a new 1,700 seat facility in
Bangalore, India to offer services in life and motor insurance...
Read More (December 8, 2005
- GlobalSourcingNow) - CPM, a Brazilian IT services firm, has been
awarded a USD 7 million outsourcing contract with a major European
bank... Read
More (December 7, 2005
- GlobalSourcingNow) - HSBC, the London headquartered financial services provider, has launched a new
USD 31 million service center in Colombo, Sri Lanka...
Read More (December 6, 2005
- GlobalSourcingNow) - JPMorgan Chase is expected to enhance its
presence in India by hiring around 4,500 graduates over the next
two years. The bank is expanding its presence in the country to
tap the high quality labor resource and also realize cost savings...
Read More (December 2, 2005
- GlobalSourcingNow) - According to a joint study by Techtel and Fresh Perspectives,
existing IT outsourcing contracts worth USD 100 billion are expected to end in the
next three years. The study, based on a survey of 600 enterprise IT buyers and
18 IT outsourcing services providers
... Read
More (December 2, 2005
- GlobalSourcingNow) - The Government of the State of Punjab, a North
Indian province, has announced that it has earmarked an INR 100 billion
fund for the facilitation and growth of BPO sector in the state
... Read
More (November 28, 2005
- GlobalSourcingNow) - The Philippines Economic Zone Authority (PEZA)
has announced modifications in its rules for granting IT zone status
to buildings in and around the region of Metro Manila. PEZA has...
Read More (November 18, 2005
- GlobalSourcingNow) - TeleTech Holdings, a US provider of customer
management and BPO services, has acquired FinSource, a Philippines-based
call center services company... Read
More (November 14, 2005
- inq7.net) - The Philippines has the lowest living costs for expatriates,
according to a survey of 32 countries... Read
More (November 7, 2005
- GlobalSourcingNow) - According to IDC, a US-based research firm,
a decline in IT spending in the US along with continued high oil
prices may adversely affect outsourcing industry of... Read
More (November 7, 2005
- GlobalSourcingNow) - Telesource, a US-based construction firm,
has selected WinSource, a Philippines-based CRM provider, for providing
call center... Read
More (October 31, 2005
- GlobalSourcingNow) - According to Gartner, the existing shortage
of skilled professionals faced by Indian BPO service providers may
result in the country losing its competitive advantage...
Read More (October 29, 2005
- GlobalSourcingNow) - According to an IDC study titled 'Worldwide
and U.S. BPO 2005-2009 Forecast: Market Opportunities by Horizontal
Business Functions', the worldwide BPO market... Read
More (October 28, 2005
- GlobalSourcingNow) - Two employees of an Indian BPO firm located
near New Delhi have been arrested on charges ... Read
More (October 28, 2005
- GlobalSourcingNow) - The Chinese Ministry of Commerce has announced
a list of measures aimed at promoting the country's software export
and BPO industry. The measures were announced at the Second Xi'an
International BPO... Read
More (October 27, 2005
- GlobalSourcingNow) - PeopleSupport has reported a 37 percent increase
in its 3Q 2005 revenues to USD 16.3 million as compared to 3Q...
Read More (October 24, 2005)
-A recent survey suggested that turnover is lower and hiring rates
higher in the IT-enabled services (ITES) industry than generally
presumed by the industry... Read
More (October 24, 2005)
- Every Sunday I do a quickie review of the "Job Market"
sections of the PDI. I have had the feeling during the past few
weeks that things aren't going so well for the call centers in their
recruitment efforts. For example, eTelecare today offered free tickets
to an MTV show... Read
More (October 20, 2005
- Wharton) - Take a trip to Lusk and you will find a sign for a
classic wood dining set for $250. Walk or fly around Luskwood and
you will find what looks like an up-and-coming development with
a few properties for sale. Land is also available in Ahern, Dore
and Morris, and property values are surging... Read
More (October 18, 2005
- GlobalSourcingNow) - An attempt by one of India’s most prominent
trade union to form a labor union to encompass BPO and call center
workers under its fold has failed to ... Read
More (October 18, 2005
- NASSCOM) - A sea change has been triggered in the recruitment
process of BPOs, thanks to NASSCOM's initiative to conduct a single
national level exam for entry-level jobs at BPO's. Come next year...
Read More (October 05, 2005
- GlobalSourcingNow) - AIG Capital, the US-based private equity
investor, has invested USD 30 million in The Resource Group (TRG),
a US-based BPO solutions provider, through... Read
More (October 04, 2005
- GlobalSourcingNow) - HCL BPO Services, an Indian BPO services
provider, plans to acquire a company which manages claims, undertakes
billing and record-keeping work for health insurance companies,
in a move to diversify from voice-based services... Read
More (October 03, 2005
- GlobalSourcingNow) - Alstom Transport, a subsidiary of French
engineering firm Alstom, has outsourced its engineering design work
to Infotech... Read
More (October 01, 2005)
- Orange is likely to outsource about 700 jobs from its UK unit
to India by the end of 2005. The decision follows successful...
Read More (September 28, 2005
- GlobalSourcingNow) - The twin hurricanes that hit the US coast
in close succession has resulted in a large scale increase in the
amount of call center activities handled from offshore locations...
Read More (September 26, 2005
- GlobalSourcingNow) - Orange, the European mobile phone operator,
is likely to outsource 700 jobs from its UK unit to India by...
Read More (September 23, 2005
- GlobalSourcingNow) - According to a report by IDC, the US offshore
IT services market is expected to nearly double in size to an estimated
USD 14.7 billion by 2009, driven by growth in specific...
Read More
(September 19, 2005
- GlobalSourcingNow) - Tata Consultancy Services (TCS), the Indian
IT services company, will set up a new global development center
in Brazil to facilitate its USD 260 million outsourcing order from
ABN AMRO... Read
More (September 16, 2005
- GlobalSourcingNow) - After targeting India and the Philippines
as the prime destinations for offshoring technology and call-center
jobs, major US companies are increasingly looking towards Latin
America to meet their 'nearsourcing' requirements. Dell and Procter
& Gamble (P&G) are some of the major MNCs heading to the
Latin American countries to source such services... Read
More (September 16, 2005
- GlobalSourcingNow) - According to a recent survey by PricewaterhouseCoopers
(PwC), India has emerged as the best choice for offshoring financial
services globally. However, PwC warned that China could overtake
India in about three years' time. India took the first spot among
156 companies surveyed worldwide as the top destination for off-shoring
... Read
More (September 9, 2005
- BusinessWorld) - The consolidated revenues of call center companies
is expected to hit $1 billion by year-end from $800 million last
year, while industry seats will reach 100,000 from present 72,000...
Read More
(August 26, 2005
- GlobalSourcingNow.com) - According to NASSCOM, the Indian software
and BPO services industry is set to achieve the USD 50 billion export
target by 2008-2009... Read
More (August 26, 2005
- yahoo.com (finance)) - The call-center business in the Philippines
will continue to grow robustlyin the coming years, albeit at a slower
pace than that of the past five years, an industry executive said
Wednesday... Read
More (August 24, 2005
- GlobalSourcingNow.com) - India has launched a national entry examination
scheme aimed at improving the quality of employees recruited into
call center and IT positions in the country's booming offshore outsourcing
industry... Read
More (August 24, 2005)
- CCAP (Contact Center Association of the Philippines) has addressed
the needs of its 24 member companies, by hosting the 2-day event
- billed as a Conference, Exhibit, and Job Fair... Read
More (August 22, 2005
- GlobalSourcingNow.com) - According to a study by Access Markets
International (AMI) Partners, a US-based firm specializing in IT
research, the Small and Medium Enterprises (SMEs) are expected to
fuel the growth for the IT sector across... Read
More (August 19, 2005
- GlobalSourcingNow.com) - IBM has opened a research (August 17, 2005
- GlobalSourcingNow.com) - The Australian Broadcasting Corporation
(ABC), Australia's public broadcaster, has alleged that employees
of a Gurgaon, India based call center are illegally selling personal
information of thousands of Australians... Read
More (August 15, 2005
- GlobalSourcingNow.com) - According to outsourcing experts, MNCs
especially US firms are looking at bringing their customer-facing
people together with Indian software service providers and Chinese
manufacturers ... Read
More (August 12, 2005
- GlobalSourcingNow.com) - According to a survey by TPI 8 out of
10 'large' UK companies plan to boost offshore outsourcing to reduce
costs, as the process matures. The survey, which questioned 100
executives, found eighty one of respondents to be willing...
Read More
(August 12, 2005
) - According to an IDC study, outsourcing is expected to grow at
a CAGR of 3.3 percent through 2009, due to significant contributions
from the healthcare, transportation, utilities, and banking industries...
Read More
(August 12, 2005
- knowledge.wharton.upenn.edu) - Although Skype, which provides
Voice over Internet Protocol (VoIP) telephony services and PC-to-PC
calling, turns two years old on August 29, it remains unclear what
kind of business this relative newcomer will turn out to be...
Read More
(August 11, 2005
- www.inq7.net) - COMPUTER vendor Dell announced on Wednesday that
it would open its global customer contact center in the Philippines
early next year... Read
More (August 11, 2005)
- Even as a number of small and medium BPO enterprises in India
are increasingly coming under the threat of closure because of pricing
pressures, a move to provide high end solutions like marketing and
financial analytics could help the companies sustain themselves...
Read More
(August 9, 2005)
- The hidden costs of communications, management and security breaches
with offshore outsourcing are forcing companies to evaluate more
risk free options... Read
More (August 5, 2005 –
www.offshoringdigest.com) - An interesting article in Computerworld
explains exactly how contracting the services of a BPO could mean
a star in a CIO’s resume. BPO, the article states, could also
stand for “Big Political Opportunity.”... Read
More (August 3, 2005 –
www.computerworld.com) - A recent study has found government agencies
are consistently spending more on managing outsourcing contracts
than the private sector... Read
More (August 3, 2005 –
www.globalsourcingnow.com) - According to a study by ITNewcom, the
Australian consultancy firm, government agencies spend more on managing
outsourcing contracts than the private sector... Read
More (August 2, 2005 –
www.rediff.com) - Global expenditure on outsourcing services will
continue to rise, 'back-sourcing' will become minimal, client control
will increase along with their ability to manage contracts, and
any existing 'fear' of outsourcing will soon dissipate...
Read More
(August 1, 2005 –
www.computerworld.com) - In the past few months, Peter Baker has
conducted interviews with a handful of business process outsourcing
(BPO) providers and invited a couple of them back to Emcor Group
Inc.'s headquarters for further conversation...
Read More (August 1, 2005 –
www.inq7.net) - HIS vision to make Valenzuela an industry hub of
the country might be too ambitious, but Mayor Sherwin Gatchalian
believes the city is fated to become one in 10 years... Read
More (August 1, 2005 –
www.globalsourcingnow.com) - According to a study released by LogicaCMG,
one of the most important factors contributing towards a successful
outsourcing initiative is the involvement of the higher management,
without which one-third of outsourcing deals can fail...
Read More
(August 1, 2005 –
www.mb.com.ph) - eTelecare Global Solutions, the leading Asia-based
call center, affirmed its position as one of the world’s leading
service providers with top rankings on two 2005 Top Outsourcer lists
of ContactCenterWorld.com, the leading on-line resource site for
the contact center industry around the world... Read
More (August 1, 2005 –
www.mb.com.ph) - The government is optimistic that the Philippine
economy will further accelerate driven by greater investment, improved
infrastructure, new opportunities in specific industry sectors and
improved conditions in the agriculture industry... Read
More (August 1, 2005 –
www.mb.com.ph) - Software industry veteran Fermin Taruc has been
named Managing Director of Gurango Software, the first and only
full-service support system for Independent Solution Vendors (ISVs)
in the Microsoft Business Solution (MBS) global eco-system...
Read More
(July 29, 2005 –
www.globalsourcingnow.com) - Convergys, the US-headquartered customer
care, HR, and billing services company, has been selected by Whirlpool
as its HR BPO service provider... Read
More (July 28, 2005 –
www.globalsourcingnow.com) - According to a study by Gartner, 63
percent of companies in the financial services industry plan to
add IT staff over the next 12 months, a greater percentage than
in any other sector. The sector is expected to be followed closely
by the government sector, with 62 percent of US public, nonprofit
organizations planning to grow their technology headcount...
Read More
(July 28, 2005 –
www.itbusinessedge.com) - Question: Deloitte Consulting LLP's study
"Calling a Change in the Outsourcing Market" found that
70 percent of participants have had significant negative experiences
with outsourcing projects... Read
More (July 28, 2005 –
inq7.net) - THE PHILIPPINE Stock Exchange said its board has elected
retired Supreme Court associate justice Jose Vitug as its new chairman.
Vitug replaces Peter Favila, who was recently appointed by President
Gloria Arroyo as the new secretary of the Department of Trade and
Industry.. Read
More (July 27, 2005 –
www.globalsourcingnow.com) - According to a study by Cutting Edge
Information, the worldwide outsourcing business has reached more
than USD 350 billion with several deals exceeding USD 1 billion.
Cutting Edge Information is a US-based research firm... Read
More (July 26, 2005 –
www.globalsourcingnow.com) - The Indian IT services companies who
have largely dominated the offshore services segment are facing
intense competitions from MNC’s like IBM and Accenture who
are increasingly looking at making the country a base for providing
such services... Read
More (July 26, 2005 –
www.globalsourcingnow.com) - According to a survey conducted by
EDS and the Economist Intelligence Unit (EIU), regulatory pressures
and increasing competition in the financial services market are
forcing executives to scrutinize their current business processes
and adopt new operating models to gain greater operational clarity
and maximize efficiency... Read
More (July 25, 2005 –
www.informationweek.com) - One of the biggest challenges for small
and midsize businesses that want to place IT work offshore is finding
a reputable provider. While large companies typically have entire
departments dedicated to identifying and vetting contractors, most
smaller companies don't have such in-house expertise... Read
More (July 25, 2005 –
www.globalsourcingnow.com) -According to a study by NASSCOM, an
Indian association of IT and ITeS providers, procurement outsourcing
will emerge as one of the best businesses in India. NASSCOM has
estimated global procurement spending to increase from USD 1.7 billion
in 2004 to an estimated USD 2.2 billion in 2005... Read
More (July 25, 2005 –
www.globalsourcingnow.com) -According to Indian Prime Minister Manmohan
Singh, outsourcing is a logical outcome of the process of globalization.
The Indian Prime Minister on a four-day visit to the US, urged US
companies to work together with India to ensure that the process
is moved forward... Read
More (July 25, 2005 –
www.globalsourcingnow.com) - According to a study by Foote Partners,
a US-based general, IT compensation and workforce management research
firm, offshore outsourcing is no longer having a profound effect
on the wages of US IT professionals... Read
More |